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At North York Women’s Centre, We’re Here for You
North York Women’s Centre has brought women together since 1988 to build a world where all doors are open for all women. We support women, girls, and gender-diverse people together, wherever they are in their journey, to unlock their potential and build a braver, more equitable world.
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Glossary
At NYWC, we believe language matters. This glossary is designed to help you navigate terms we use at the Centre. We hope that these definitions provide clarity and context in an empowering way.
Gender Based Violence (GBV)
Violence directed at someone because of their gender or gender identity, including physical, sexual or emotional harm.
Intersectionality
The understanding that social identities (race, gender, sexuality, ability, class, etc.) overlap and impact lived experiences.
Consent
A clear, voluntary, informed, and enthusiastic agreement to participate in an activity.
Trigger
An event, image, sound or memory that causes a strong emotional or physical reaction.
Abuse
Any behaviour that intentionally harms, controls, or scares another person, including physical, emotional, sexual, or financial harm.
Peer Support
Support given by someone with similar experiences, providing understanding, empathy and encouragement.
FAQ
What if I need to miss a session of the Group Program I’m enrolled in?
We know life happens!
We ask participants to commit to attending 7 out of 10 sessions in order to get the full benefit of each group’s content.
If you need to miss more than 3 sessions for whatever reason, NYWC staff can support you in enrolling in the next available group so that you can fully engage with the group at a time that works for you.
Do I need an appointment to attend the Lounge?
No! The Lounge is a drop-in space, and no registration or appointment is required, unless stated otherwise.
Come as you are.
What if I need crisis support?
NYWC is not a crisis service. If you are in immediate danger, please contact the Assaulted Women’s Helpline, the Toronto Rape Crisis Centre, or 911.
I am fleeing a relationship. Can NYWC provide shelter?
NYWC is not a shelter and cannot provide housing or emergency accommodations. If you are fleeing violence or are in immediate danger, please contact Central Intake or the Assaulted Women’s Helpline.
Can NYWC help me with ______? (Housing, settlement services, employment, education, etc.)
NYWC does not provide these services directly. Our staff can support you by listening, helping you identify your needs, and connecting you with trusted community partners who specialize in specific areas.
What does “systems navigation” mean?
Systems navigation means helping you find and connect with the right services for your needs. Our staff can guide you through options, explain processes, and provide you with information and referrals to trusted community partners.
What is the difference between peer support and counselling?
Peer support at NYWC is short-term, non-clinical support focused on listening, care, and resource navigation. Our peer support team have lived experience or specialized training in a variety of areas. Unlike counselling, which is provided by formally trained professionals using clinical expertise and evidence-based methods, Peer Support emphasizes shared experiences, empowerment, and social inclusion. This model encourages mutual learning, helps reduce feelings of isolation, and breaks down stigma, creating a supportive and understanding space for connection and growth.